Your Privacy Matters
At CityCab Mobility X, protecting your personal information is our priority.
This Privacy Policy explains how we collect, use, and secure your data while providing safe and reliable travel services.
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Personal details such as name, mobile number, and email address during booking or registration.
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Travel details including trip date, pickup location, drop point, and booked seats.
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Payment information processed securely through trusted payment gateways.
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Technical information like IP address, browser type, device information, and website activity.
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How We Use Your Information
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To confirm bookings and send ride updates through SMS, WhatsApp, or email.
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To process secure payments and maintain transaction records.
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To improve routes, customer experience, and platform performance.
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To contact passengers regarding delays, cancellations, or support requests.
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To comply with legal obligations and safety requirements.
We Never:
❌ Sell or rent your personal information to third parties.
❌ Store full debit or credit card details on our servers.
❌ Share private customer data without legal requirement or consent.
We use secure servers, encrypted systems, and trusted payment gateways to protect your personal information.
Only authorized staff members can access customer data for operational purposes.
Security Measures Include:
✔ SSL Encryption
✔ Secure Payment Gateway Integration
✔ Restricted Data Access
✔ Regular System Monitoring
Our website may use cookies and tracking technologies to improve website performance, remember user preferences, and enhance overall browsing experience.
You may disable cookies anytime through your browser settings if you prefer.
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Access, update, or correct your account information anytime.
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Request account deletion or permanent removal of personal data.
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Opt out of promotional SMS, WhatsApp, or email communications.
If you have questions regarding this Privacy Policy or your personal data, feel free to contact us:
We may update this Privacy Policy from time to time to improve transparency and comply with legal requirements.
The latest updated version will always be available on this page.