Terms & Conditions
By using CityCab Mobility X services, you agree to follow our travel terms, safety rules, and booking policies.
These terms are designed to ensure a safe, reliable, and smooth travel experience for all passengers.
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Seats are allocated on a first-come, first-served basis.
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Full payment must be completed at the time of booking confirmation.
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A digital booking confirmation is sent via SMS, WhatsApp, or Email.
Refunds and cancellation requests are handled according to our official Refund Policy.
Passengers are advised to review the policy carefully before making a booking.
Important: Refund eligibility depends on cancellation timing and route conditions.
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Passengers must carry a valid government-issued ID during travel.
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Each passenger is allowed limited luggage (1 cabin bag + 1 small bag).
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Seat belts must be worn throughout the journey for safety compliance.
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Smoking, alcohol, and illegal substances are strictly prohibited inside vehicles.
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Operator Responsibilities
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Drivers are verified, trained, and vehicles are regularly maintained.
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Trips are operated on fixed schedules and timely departures.
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Customer support assistance is available during operating hours.
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Limitations of Liability
CityCab Mobility X shall not be held responsible for delays caused by traffic, weather conditions, roadblocks, or other unforeseen circumstances.
Compensation, if applicable, is limited to the fare amount paid by the passenger.
We may revise these Terms & Conditions periodically to improve our services and comply with legal requirements.
The latest version will always be available on this page.